Archive

News: Schemes

Seven Charged in Telemarketing Sweepstakes Scheme that Victimized People in the United States, Including the Elderly

October 2, 2018 – Seven U.S. citizens were charged in an indictment unsealed today for their roles in a Costa Rica-based telemarketing scheme that allegedly defrauded victims in the United

News: Schemes

Two Costa Rican Residents Found Guilty for Roles in $10 Million International Telemarketing Scheme

February 8, 2018 – Two individuals were found guilty yesterday for their roles in a $10 million telemarketing scheme that defrauded primarily elderly victims in the United States from call

Perspectives

The Pillars of Outstanding Customer Service: Tone, Active Listening, Communication, Ownership and Empathy

This article is being edited … In his book Think and Grow Rich, Napoleon Hill wrote about a “secret which has made fortunes for more than five hundred exceedingly wealthy men