Posts From Editor
Seven Charged in Telemarketing Sweepstakes Scheme that Victimized People in the United States, Including the Elderly
October 2, 2018 – Seven U.S. citizens were charged in an indictment unsealed today for their roles in a Costa Rica-based telemarketing scheme that allegedly defrauded victims in the United
Two Costa Rican Residents Found Guilty for Roles in $10 Million International Telemarketing Scheme
February 8, 2018 – Two individuals were found guilty yesterday for their roles in a $10 million telemarketing scheme that defrauded primarily elderly victims in the United States from call
The Pillars of Outstanding Customer Service: Tone, Active Listening, Communication, Ownership and Empathy
This article is being edited … In his book Think and Grow Rich, Napoleon Hill wrote about a “secret which has made fortunes for more than five hundred exceedingly wealthy men
U.S. Man Residing in Costa Rica Pleads Guilty for Role in Two Separate Multi-Million Dollar Fraud Schemes
Defendant Charged in Connection with $10 Million Offshore Sweepstakes Fraud Ploy, $2.5 Million High-Yield Investment Scheme February 2, 2017 – A U.S. man residing in Costa Rica pleaded guilty today
Owner of Costa Rican Call Center and Participants in Scam Sentenced to Prison for Roles in Sweepstakes Fraud Schemes Targeting Elderly
December 13, 2016 – Three U.S. citizens were sentenced to prison today for their roles in sweepstakes fraud schemes to defraud hundreds of U.S. residents, many of them elderly, announced
North Carolina Woman Sentenced to 48 Months in Prison for Fleeing Country to Avoid Telemarketing Fraud Sentence
November 3, 2016 – A Greensboro, North Carolina, woman was sentenced to 48 months in prison today for fleeing the United States after being sentenced to 60 months in prison
Three Individuals Indicted for $2.5 Million High-Yield Investment Fraud
August 26, 2016 – Three individuals were charged in an indictment unsealed yesterday for their roles in a $2.5 million high-yield investment fraud scheme, announced Assistant Attorney General Leslie R.
Owner of Costa Rican Call Center and Two Others Plead Guilty to Defrauding Elderly through Offshore Sweepstakes Scheme
July 14, 2016 – Two U.S. citizens and a Canadian citizen have pleaded guilty for their roles in a $9 million “sweepstakes fraud” scheme to defraud hundreds of U.S. residents,
Sykes Expands its Operations and Opens New Customer Service Center in Costa Rica Generating 900 New Jobs
This is the 4th building from Sykes in the country and will create 900 jobs in the eastern part of the greater metropolitan area. San Jose, April 21, 2016. The
Akamai Inaugurates Operations Site in Costa Rica and Announces 50 New Jobs
San Jose, March 29, 2016. The Costa Rican Investment Promotion Agency (CINDE), the Ministry of Foreign Trade (COMEX) and the multinational technology services company AKAMAI, announced yesterday the new expansion