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News: Call Centers

Sykes Enterprises, Incorporated Announces Sale of Four Leased U.S. Customer Contact Management Centers

Company Updates 2006 Business Outlook TAMPA, Fla., Sept. 18, 2006 (PRIMEZONE) — Sykes Enterprises, Incorporated (“SYKES” or the “Company”) (Nasdaq:SYKE), a global leader in providing outsourced customer contact management solutions

News: Schemes

Eleven Individuals and Four Corporations Indicted on Racketeering, Conspiracy and Fraud Charges

WASHINGTON – July 17, 2006 – A federal grand jury in the Eastern District of Missouri has returned a 22-count indictment charging 11 individuals and four corporations on various charges

News: Call Centers

Sykes Enterprises, Incorporated Names Paul L. Whiting Chairman and Charles E. Sykes Chief Executive Officer

Current Chairman and Founder John H. Sykes Announces His Retirement TAMPA, Fla., Aug. 2, 2004 /PRNewswire-FirstCall/ — SYKES Enterprises, Incorporated’s (Nasdaq: SYKE) Board of Directors is pleased to announce the

News: Call Centers

Seasoned Executive, Charles E. Sykes, Appointed to President of Sykes Enterprises, Incorporated

TAMPA, Fla.–(BUSINESS WIRE)–May 7, 2004–Sykes Enterprises, Incorporated (“Sykes” or the “Company”) (Nasdaq:SYKE), a global leader in providing outsourced customer contact management solutions and services in the business process outsourcing (BPO)

News: Call Centers

Sykes’ Entry Into El Salvador Expands Global Footprint

TAMPA, Fla., Dec 4, 2003 (BUSINESS WIRE) — Sykes Enterprises, Incorporated (“Sykes” or the “Company”) (Nasdaq:SYKE), a global leader in providing outsourced customer management solutions and services, today announced at

News: Call Centers

Sykes Enterprises, Incorporated Names Charles E. Sykes Chief Operating Officer

TAMPA, Fla.–(BUSINESS WIRE)–July 3, 2003–Sykes Enterprises, Incorporated (“Sykes” or the “Company”) (Nasdaq:SYKE), a global leader in providing outsourced customer management solutions and services, today announced the appointment of Charles E.

News: Call Centers

Sykes Celebrates 25th Year Anniversary

Celebration Coincides With U.S. Customer Service Week TAMPA, Fla., Oct 7, 2002 (BUSINESS WIRE) — SYKES (Nasdaq:SYKE) kicks off its 25th year anniversary celebration today. The celebration coincides with U.S.

News: Call Centers

Sykes Enterprises, Incorporated Extends Global Footprint With Entry Into Bangalore, India

Sykes To Provide Leading Financial Services Company Customer Support Solution Via India TAMPA, Fla., Aug 29, 2002 (BUSINESS WIRE) — Sykes Enterprises, Incorporated (“Sykes” or the “Company”) (Nasdaq:SYKE), a global

News: Call Centers

Sykes Announces Expansion of Customer Care Business in the Technology and Communications Industries

New Business to Utilize Available Capacity, Adding 1,200 Customer Care Agents Sykes Reaffirms Its Third Quarter Business Outlook TAMPA, Fla.–(BUSINESS WIRE)–Oct. 18, 2001–Sykes Enterprises, Incorporated (Nasdaq:SYKE), a global leader in

News: Customer Service

Customer Service: What Consumers Want

eMarketer 24 August 2001 According to an August 2001 study commissioned by WorldCom and executed by Modalis Research Technologies [ http://www.modalis.com/ ], 90% of US consumers have used the telephone